Terms & Conditions

Last updated: 13 August 2026

This website is operated by Asa Technologies Ltd, a company registered in England & Wales (company number 17367143), registered office 7 Woodcock Way, Enfield, EN3 4QY. In these terms, "we", "us" and "our" refer to Asa Technologies Ltd, and "you" means the person or business commissioning work from us.

1. What these terms cover

These terms apply to every quotation we issue and every job we carry out, unless we have signed a separate written contract with you, in which case that contract takes precedence. Nothing on this website is an offer capable of acceptance; it is an invitation to enquire.

2. Services we provide

We supply structured cabling and network installation, comms room and rack builds, managed hardware and IT support, board-level electronics repair, embedded firmware and control software, and prototype hardware and PCB design.

Unless a quotation says otherwise, our price does not include: builder's work such as coring, chasing or making good; containment or trunking supplied by others; electrical work requiring Part P notification; scaffolding or access equipment; asbestos survey or removal; ongoing software licences or hosting; or out-of-hours working where a daytime slot was quoted.

3. How work is commissioned

You enquire through the form on this website, by email or by telephone. We normally attend site to survey before quoting. We then issue a written quotation. A contract is formed when you accept that quotation in writing (email is sufficient) and we confirm the booking. Where the job is small enough to price without a visit, our written quotation and your written acceptance still form the contract.

4. Prices and quotations

Prices shown on this website are indicative starting points, not offers. Our written quotation is valid for 30 days from its date. Prices are exclusive of VAT where VAT applies. Parts and materials purchased on your behalf outside the quoted scope are charged at cost and itemised.

If the work changes after acceptance, or if site conditions turn out to differ materially from what our survey could reasonably establish, we will stop, tell you, and issue a revised price for your approval before continuing. We do not charge for variations you have not agreed.

5. Payment

For jobs over £2,000 we may ask for a deposit of up to 30% before we order materials; this is stated in the quotation. The balance is invoiced on completion. Invoices are payable within 14 days of the invoice date by bank transfer to the account shown on the invoice. We do not take card payments on this website.

Where you are contracting in the course of a business, we may charge interest on late payment at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.

6. Delivery and your responsibilities

Dates given in a quotation are our honest estimate based on the survey and current lead times. We will tell you promptly if a date slips, and why. To let us work to programme you need to give us safe access at the agreed times, a clear working area, power, and the name of one person who can make decisions on the day. Delays caused by access, third-party contractors or materials supplied by you may move the programme and, if we are kept waiting on site, may be chargeable at our day rate. We are not liable for delay caused by events outside our reasonable control.

7. Cancellation

If you are a consumer and the contract was made away from our premises or at a distance, you have the right to cancel within 14 days of the contract being formed, without giving a reason. Tell us by email or in writing. If you asked us to begin work during that period, you must pay for what has been done up to the point you cancel. Once the service is fully performed within the cancellation period at your express request, the right to cancel ends.

If you are a business, you may cancel a booked job by giving written notice. Cancellation more than 7 days before the start date is free of charge. Within 7 days we may charge for materials already ordered and non-recoverable, plus up to 50% of the booked labour.

We may cancel if a site is unsafe or if agreed payments are not made, and will refund anything paid for work not carried out.

8. Refunds, faults and workmanship

We will carry out the work with reasonable care and skill. If something we installed or repaired fails because of our workmanship, tell us and we will return and put it right at no charge within 12 months of completion. Manufacturer warranties on parts are passed to you as supplied.

Where we cannot put a defect right within a reasonable time, you are entitled to a price reduction or, in an appropriate case, a refund of the affected part of the work. Nothing in these terms limits your statutory rights under the Consumer Rights Act 2015 if you are a consumer. Repairs to obsolete or previously modified equipment are attempted on a best-efforts basis; where a diagnosis shows a unit is beyond economic repair we charge the diagnostic fee only and tell you before spending anything further.

9. Intellectual property

Drawings, schematics, PCB layouts, firmware and other materials we create for you remain our property until we have been paid in full for the work concerned. On full payment we grant you a perpetual, non-exclusive licence to use them for your own business purposes, including having them maintained by someone else.

We keep ownership of our pre-existing tools, libraries and know-how used in the work. Anything you supply to us — your designs, data, brand materials — remains yours, and you confirm you have the right to give it to us.

10. Limitation of liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, our total liability arising from a job is limited to the total charges paid or payable for that job. We are not liable for loss of profit, loss of business, loss of data, or other indirect or consequential loss. We recommend you keep your own backups of any data on equipment we work on; we will take reasonable care but cannot guarantee data on a failed device. We hold public liability insurance; certificates are available on request.

11. Disputes

Please raise any problem with us first by email to [email protected] or by telephone on +44 7480 253 279. We aim to acknowledge within 2 working days and resolve within 14 days. If we cannot agree, we will consider mediation through a recognised provider before either of us starts court proceedings.

12. Governing law and jurisdiction

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

13. Changes to these terms

We may update these terms from time to time. The version in force is the one published on this page when your quotation was issued. This version was published on 13 August 2026.